Know the buyer history before you respond, pack, or follow up.
Buyer notes are easy to lose when every order looks like a fresh transaction. Customer History keeps past orders, notes, reviews, and labels tied to the buyer record so important information is easier to find again.
VIP and Caution labels give sellers quick reminders when a repeat buyer deserves attention or a customer history needs a closer look. Before a follow-up or packing session, you can see more than the latest receipt.
Buyer history in one place
Order history, total spend, and number of orders help sellers recognize whether a buyer is new, returning, or especially important to the shop.
That history can change how you read the next order, review a request, or prepare a thoughtful follow-up.
Notes before follow-up
Seller notes keep buyer preferences and reminders with the customer instead of buried in memory or old orders.
When you need to respond, pack, or check past history, the note is easier to find before you reply, pack, or follow up.
Labels that make patterns visible
Labels, including VIP and Caution labels, help sellers flag customers who deserve priority attention or extra care.
They are not a score or a script. They are reminders for buyer notes you have already decided matter.