Know the customer context before you respond, pack, or follow up.
Customer context is easy to lose when every order looks like a fresh transaction. Customer Signals keeps order history, total spend, number of orders, reviews, seller notes, and labels tied to the buyer record so important details are easier to find again.
VIP and Avoid labels give sellers quick context when a repeat buyer deserves attention or a customer history needs a closer look. Before a follow-up or order review, you can see more than the latest receipt.
Buyer history in one place
Order history, total spend, and number of orders help sellers recognize whether a buyer is new, returning, or especially important to the shop.
That context can change how you read the next order, review a request, or prepare a thoughtful follow-up.
Notes before follow-up
Seller notes keep useful context close to the customer instead of buried in memory or old order details.
When you need to respond, pack, or check past history, the note is easier to find before the next step.
Labels that make patterns visible
Labels, including VIP and Avoid labels, help sellers flag customers who deserve priority attention or extra review.
They are not a score or a script for what to say; they are a practical reminder of customer context you have already decided matters.