See the order notes before you pack, reply, or follow up.
Order History and Notes keeps useful order information together: what the customer purchased, shipping status, buyer notes, seller notes, labels, COGS, and profit.
Before you follow up, pack a repeat order, or answer a question, you can see the order history without relying on memory.
Buyer notes before you follow up
Customer and seller notes keep customization requests, packing reminders, buyer preferences, and follow-up reminders with the order.
Labels make those orders easier to recognize again, especially when the shop gets busier and every order cannot live in your head.
Costs and profit per order
Add COGS to see more than the sale amount. With product costs next to the order, you can see what that order contributed after the cost of goods.
That history can make pricing, promotions, and product decisions easier to revisit without opening a separate spreadsheet.
Order history you can use later
Instead of treating each order as a one-time transaction, CraftCenter keeps the history useful: purchased items, shipping status, notes, labels, and costs remain available when you need them again.