Remember the order story when it matters.
Order History and Notes keeps the details you need close to the order itself: what the customer purchased, shipment information, customer notes, seller notes, labels, and COGS/profit context.
Before you follow up, pack a repeat order, or answer a question, you can see the context without relying on memory or digging through scattered screens.
Customer context before the next step
Customer notes and seller notes help you remember the details that matter later: a customization request, a packing reminder, a buyer preference, or a follow-up you do not want to forget.
Labels make those orders easier to recognize again, especially when the shop gets busier and every order cannot live in your head.
Profit context per order
Add COGS to see more than the sale amount. With product costs next to the order, you get a clearer read on what that order contributed after the cost of goods is considered.
That context can make pricing, promotions, and product decisions easier to revisit without turning every order into a separate spreadsheet detour.
Order history that stays useful
Instead of treating each order as a one-time transaction, CraftCenter helps the history stay useful: purchase details, shipment information, notes, labels, and profit context remain available when you need them again.