Answers without the runaround

Support Center

Find quick answers about early access, connecting Etsy, Smart Fixes, and using CraftCenter.

Account setup Suggested fixes Launch access Getting help

01 Account setup

Connecting an Etsy shop

What to expect when connecting Etsy, which permissions matter, and how listing approval works.

02 Getting started

Joining the launch list

How to join the CraftCenter launch list, share optional shop information, and understand what happens before public launch.

Checking Smart Fixes

How to check Smart Fix suggestions for Etsy listings before deciding whether CraftCenter should send an update.

Getting support

Where to send CraftCenter support questions and which account, shop, listing, or order information helps us answer faster.

Be first to try CraftCenter.

Join the early-access list and tell us what would make the biggest difference in your shop. There is nothing to buy today, and you will connect Etsy securely inside the app—not from this form.

Independent from Etsy Secure Etsy authorization You can disconnect access Nothing changes unless you approve it

Early access is opening in batches.You are not choosing a paid plan today. Optional shop details simply help us send the most useful invitation.

Etsy authorization happens inside the app.You choose which Etsy shop to connect, and you can disconnect it later in your account settings.

You approve each listing change.Nothing is sent to Etsy until you have checked it and clicked approve.